Took my car last week for radiator fan repair. The technician was able to spot the fault correctly straightaway and checked with the supplier if the parts were available in stock. Gave me a reasonable transparent quote, and repaired the fault on the same day. Friendly, professional and trustworthy, and would be happy to go there again.
Review below added (further experience to the above):
I had a minor repair (car heater wasn’t working) done last year at this place but unfortunately the part failed just before a year of the repair. When I took it for the repair again this time, the manager, as usual, was really very professional about it. He offered to look at it and undertook the repair free of charge as he felt it was covered under warranty, even without any prompting. He was very amicable and polite about it; no fuss at all. This has really increased my trust and confidence in the garage. As such, I have been using this garage for few years now and they have never disappointed me. I feel all the staff (reception and technicians) are very professional and friendly, and I feel very comfortable to use their services. I would certainly recommend this place to anyone looking for a good garage for car repairs or other services. Thank you, all staff.
(10 December 2020)
I've heard great things about Wheels in the past. I originally went to them earlier in the summer with a brake disc and pad query. Their advice was very professional and honest and at no point did i think these were cowboys trying to make some money out of me.
This previous experience, led me to use them for a tyre puncture recently. Their service yet again was very punctual, professional and friendly. They fixed the issue at a good price and resolved another issue i had free of charge as a gesture of good will.
I will definitely be using them again!
The only garage to go to!
Trustworthy, honest and friendly service.
Don't feel like anything is to much hassle
and not waiting to rip you off!
Hope to be using place for a long time.
Very Happy with work done. Thanks.
So called, they were fully booked, did manage to squeeze me in, which I really appreciated, then got a call saying that someone has cancelled, which worked perfectly for me, saved the waiting around. They had an office area, where you can sit and wait, which was quite warm, staff were all polite and extremely professional, I would recommend and definitely will be going back in the future.
Graham took the time to explain all works that were carried out on our car, they did a thorough job and were very fair with the costs. Very pleasant and highly recommend this place, will definitely be using them again.
I have been a Wheels customer for over 30 years and following my second visit to Wheels in the last couple of weeks (two different cars) decided I should post a review. All of the Wheels team are friendly, professional, ready to help and on the ball. I would highly recommend them and it's good to support a local business.
This is THE best MOT/Garage. Save time and hassle and just visit Wheels for a totally 100% experience.All staff are very polite, helpful and the mechanics are very knowledgeable and totally trustworthy. Thank you Joe and your amazing team. Highly recommended
Been coming to Wheels for a few years now. Have always been very happy with the service I receive, the great communication and value.
Despite having numerous garages closer to where I live, I will be bringing my cars here for the foreseeable future.
When you find a garage you trust, it's worth a bit of travel to get your car there.
Was looking to do a MOT at short notice and called this garage. They told me to come in 15 mins which was ideal for me and the procedure was straight forward. Came in and dropped my car off and went for a hair cut across the road. Normally I wouldn’t leave my car out of sight while it’s in the garage but I trust this garage even though I could have waited in the waiting room. After 45 mins got a call to say the car was ready and by then I was free to collect the car. These guys were very polite and professional and will use them regular now for mine and my wife’s car. Would definitely recommend them to family and friends. Jack was extremely helpful as he gave me advice and checked my tyres again to let me know how much depth I left in them. Overall a great experience and thank you to all. 😊
Had a puncture and took my car there to get it repaired. Extremely courteous and well mannered staff (something of a rarity in this trade). Very professional service and dealt with the issue, and gave great aftercare advice. Would use again and recommend.
Wheels MOT centre, 5star ratings all day everyday. Not only is there professionalism however a friendly and very reliable run business. I am a regular customer at Wheels and my experience just gets better and better! Joe&John the double J’s it’s always a pleasure. Thank you to the whole team. Definitely recommend a visit!
We love the gang at Wheels. Joe and John are always really helpful, clear as to what the problems are, and what the options going forwards are. From our box standard mass produced family run arounds, to the other half's very specialist British marque (complete with V8) they know their stuff.
My family have been using Wheels for over 20 years and I have always found them to be courteous, knowledgeable and provide a swift professional service. I've had service work, bodywork and MOTs done at wheels and would highly recommend them.
Awesome service! You could NEVER get better..
*They welcome you when you come in..
* They keep you informed about your vehicle
* They NEVER rip you off
* Their pricing is more than fair
* They do NOT charge for a failed MOT
* Clearly experienced in cars
* Warm and friendly service
* They clearly care about their customers
* They never forget a face
* Loyal and helpful
* Neat, clean, safe premises
* Comfortable seating
* Garage looks very professional
* Good parking space
* Friendly & hospitable while you wait
* So, so genuine
* Not all about the money
* Proper technical advice
* They sell the parts so no messing about
* United team of staff delivering an excellent
* More than a 5 star by far
* Once you find them, you need not look elsewhere even if you move they are well worth the drive and have an MOT and repair center for life..
Anyone giving them a 3 star or less could only be a disgruntled competitor! 🤣
My car was very poorly but Wheels nurtured it back to health with patience, care and skill. They were efficient, polite and explained what they were doing and what it would cost every step of the way so that I could make an informed decision. The owner even took time out to draw me diagrams of the engine insides so that I would understand precisely what the issue might be and what my options were. And they weren’t expensive either. I’m back on the road and cannot praise them highly enough. So if you’re looking for a garage that treats you as they would their own family Wheels is the place to go.
I have been using Wheels for 23 yrs. Joe, John and the team are one of the most honest people in the trade and have the utmost integrity. The work they carry out is fairly priced, they inform you of all options upfront and through out the repairs, they don't blind side you with unnecessary work, they do whatever they can to help you as a customer and in turn I receive the best customer service in the business. I know of no one else that would Facetime me to show me where to put the water into an engine when I was having issues on the road. As a business owner I rely on my car to be road worthy and these guys have my full trust and business at all times to ensure that. Thank you Wheels MOT, you are great guys and I will always recommend your services.
Took my car over for MOT and was really happy with the professionalism of the staff. They knew what they were doing plus offered fixes and prices for the future despite the car passing the MOT. Costs are based on what needs done which is the best part. Really happy with them. Would highly recommend!
Took my car here because they are near to my home and had good reviews. They diagnosed my fault and had rung me before I was even halfway home. The repair was completed within an hour and at a reasonable price. The staff were all extremely friendly and helpful. I will definitely be using Wheels again in the future. It is nice to have a local garage that I feel I can trust. Thank you.
My car was due for an MOT, I had been looking for a good garage but couldn't find any that seemed reliable. I walked into this one by chance and they were able to check my car straight away.
Quick, reliable and friendly garage.
I've been to other garages before and none have gone the extra mile to make sure my car is fit for the road. They explained everything to me in full before I paid just so I knew where my money was going. They even took pictures of each bit that they needed to fix and why it needed to be done and everything was done at a very reasonable price. Thank you!